jolanki.pl/regulamin

GENERAL INFORMATION

The service provider provides short-term rental services for residential premises, known as apartments, for short-term tourist stays.

INFORMATION FOR THE CUSTOMER/GUEST

The terms used herein refer to:
Customer/Guest - the person making the reservation/the person registered in the apartment.
Service Provider - the company providing the rental service.
Reservation Confirmation - a document containing all details regarding the stay.
Guaranteed Reservation - a reservation for which a deposit has been paid on time.
Non-guaranteed Reservation - any reservation pending payment of a deposit.
Deposit - an amount to be paid to secure the conclusion of the contract.

BOOKING RULES

The current list of available apartments for rent can be found on the website www.jolanki.pl.
The Customer/Guest makes a preliminary reservation for the apartment.
The Service Provider will send an electronic confirmation of the reservation of the selected apartment. The Client/Guest pays the deposit to the Service Provider's provided bank account within 24 hours (unless otherwise agreed). The date of prepayment is considered the date the Service Provider's bank account is credited.
Exceeding the deposit payment deadline may result in the cancellation of a non-guaranteed reservation. The deposit will be refunded to the payer's account within 2 business days.
The Client/Guest pays the full amount for the booked accommodation if the reservation is made less than 30 days before the planned arrival.
Confirmation of the reservation with the deposit paid on time constitutes confirmation of the agreement between the Client/Guest and the Service Provider.
The Client/Guest pays the remaining balance for the stay in cash or by BLIK on the day of arrival.
A resort fee is charged on the day of arrival.
According to the information contained in the confirmation, the specified stay date is binding on both parties. The contract, which constitutes a reservation confirmation, expires on the departure date specified in the reservation confirmation.
In the event of a shortened stay, the Service Provider will not refund the costs incurred.
If the Customer/Guest does not arrive at the property on the scheduled arrival date by 10:00 PM (unless otherwise agreed), the reservation will be canceled, and the Service Provider may resell the stay from the following day to another Customer/Guest.
Minimum stay: May, June, September - 2 days, July - August - 3 days.

CHANGING A RESERVATION

If the Customer/Guest wishes to change their reservation, they must notify the Service Provider in writing/electronically within 30 days prior to their planned arrival.
The Service Provider will review the proposed changes and inform the Customer/Guest of their decision in writing/electronically.
If a change to the reservation is not possible, it remains in effect.

CANCELLATIONS

The Client/Guest is not liable for cancellations made more than 30 days before the arrival date.
The Client/Guest is liable for the deposit paid for cancellations made less than 30 days before the arrival date.
The Client/Guest is obligated to pay the full amount for the booked stay for the booked period in the event of cancellation on the day of arrival or a no-show.

PRICES

The price stated in the apartment description is gross and covers the stay in the apartment for the number of people specified in the reservation, per night.

RESORT FEE

PLN 6.67 per person per night.

GUEST ARRIVAL AND DEPARTURE

Check-in begins at 3:00 PM and ends at 10:00 AM on the last day of stay.
Other arrival and departure times can be arranged.

RULES APPLICABLE DURING GUESTS' STAY

Each Guest is required to follow the rules contained in the booking confirmation, respect property, and generally accepted principles of public order.
Only registered guests listed in the reservation are permitted in the apartment after 10:00 PM.
The Guest will be the sole occupant of the apartment during this time.
The Service Provider is not responsible for any items left in the apartment.
The Guest may report any issues related to their stay to the Service Provider. If possible, these issues will be resolved without undue delay.
The Service Provider is not responsible for any inconveniences arising during their stay that are beyond their direct control.
Cribs are not available at the property.
Extra beds are not available at the property.
Smoking is prohibited.
The organization of events and parties is prohibited.
Pets are not allowed. Pets will be charged a fee of PLN 200 per night.

CONFIDENTIALITY OF CUSTOMER/GUEST PERSONAL DATA

By making a reservation, the Client/Guest consents to their personal data being stored in the Service Provider's database. This data will be duly secured and will be used by the Service Provider solely for the purposes of providing the service, i.e., processing the reservation and collecting the resort fee in accordance with the provisions of the Personal Data Protection Act of August 29, 1997.

Świnoujście, June 1, 2023

We invite you to Świnoujście and wish you a pleasant stay by the sea.

REGULAMIN

REGULAMIN

REGULAMIN